Last updated 1 November 2026
Media78 builds security-first IT, so we hold ourselves to the standard we sell. This page explains what we collect through this website, who processes it, how long we keep it, and the rights you have. Plain language, no dark patterns.
Who we are. The data controller is Media78 LLC, 34990 Emerald Coast Pkwy, Suite 352, Destin, FL 32541, United States. We are a US-based company and your data is processed in the United States. Questions: [email protected] or (888) 894-5998.
Our "Book a call" buttons open Google's appointment-scheduling tool in a new tab. If you book, you provide your name, email, and anything you choose to add. We use it to prepare for and hold the meeting. Google processes this booking on our behalf (see processors below).
If you email [email protected] or call us, we keep your message and contact details to reply and to maintain our relationship with you. If you send us an enquiry through the contact form on this site, your submission is recorded in our Google Workspace (a Google Sheet) and emailed to us, so we can respond and keep a record. Google processes this on our behalf (see processors below).
We use Matomo, an open-source analytics tool we self-host on infrastructure we control (visit.media78.co) — your visit data is never sent to Google Analytics or any third-party analytics service. It is cookieless and measures only aggregate traffic (page views, referrers, rough country), without setting cookies, without a persistent identifier, and without cross-site tracking. IP addresses are anonymised, and we honour your browser's Do Not Track / Global Privacy Control signal — if it's set, we don't record your visit at all. We cannot identify you from this data.
Our host and CDN keep short-lived technical logs (e.g. IP address, browser type, time of request) to deliver the site, defend against attacks, and keep the service available. This is standard operational data, not used to profile you.
We do not set advertising or tracking cookies. The only browser storage we use is a single localStorage flag that remembers you dismissed our privacy notice, so it does not reappear on every page. Because our analytics are cookieless, no consent banner is legally required — the notice is informational.
We keep our vendor list short and disclose it. Each acts as a processor or service provider for the purpose noted:
| Provider | Purpose | Policy |
|---|---|---|
| Website host / CDN (Cloudflare) | Hosting, delivery, security, short-lived server logs | Policy |
| Matomo — self-hosted by Media78 | Cookieless, IP-anonymised website analytics | First-party; operated by Media78 on its own infrastructure, not shared |
| Google (Workspace/Sheets, Calendar, Fonts) | Contact-form submissions (recorded to a Sheet), call booking, web fonts | Policy |
We do not sell your personal information, and we do not share it for advertising.
Wherever you live, you can ask us to access, correct, or delete the personal information we hold about you, and to opt out of any non-essential processing. US state privacy laws (such as in California) and the EU/UK GDPR give specific rights along these lines. To exercise any of them, email [email protected] and we will respond. You may also ask a third-party processor to act on their own policy, linked above.
This website is aimed at businesses and institutions and is not directed at children. We do not knowingly collect personal information from children through this site. (Our compliance work for schools is governed by separate agreements with those institutions.)
If we change this policy we will update the date at the top. Material changes will be made clear on this page.